Utah Office | USA/Canada
Call or Text | +1 (801) 899-6806
Email Support safari@allinafricasafarisusa.com
Office Hours: M-F 9:00 am - 5:00 pm MST
Off: US Holidays
Off: US Holidays
Yes, and here they are for each country you’ll likely visit — but the more useful answer is this: in a genuine emergency during your safari, your driver-guide and our team are almost always your fastest, most effective first call, not a government hotline. Here’s why, plus every number worth having saved before you land.
Save these in your phone before you travel, but read on for why they’re not always the most useful option once you’re out in a national park.
Being direct about this rather than glossing over it: ambulance services in this region are strong in major cities like Nairobi, Kampala, and Kigali, but genuinely unreliable or unavailable in rural areas and national parks, which is exactly where most of your safari time is spent. A government emergency line is a reasonable option in a city. In a remote park, it often isn’t the fastest path to help.
This is why your driver-guide is your actual first line of response on safari. They carry radio or phone contact with park headquarters, know the nearest medical facility for wherever you are, and can coordinate transport or evacuation immediately, without you needing to navigate a call to a national emergency line from a location you can’t precisely describe.
For genuine medical emergencies in remote parks — the situation a standard ambulance simply can’t reach in time — AMREF Flying Doctors provides air evacuation across Uganda, Kenya, Rwanda, and Tanzania. We recommend every client register for their inexpensive tourist membership before traveling, so evacuation is already arranged and doesn’t require upfront payment in the moment it’s needed.
For passport issues, arrests, or other consular matters, your embassy is the right call, not a local emergency line. Save these before you travel:
All US embassies also maintain 24/7 emergency lines for citizens abroad, reachable through the same main numbers.
Before you travel, we give you a clear, written contact sheet: local emergency numbers, your guide’s direct contact, our own US phone line, and AMREF’s registration details, so none of this is something you’re scrambling to find mid-trip. You’ll also have a direct line to us throughout your safari, not just before you leave.
This kind of preparation reflects how All in Africa Safaris USA is structured: a Utah-based company handling your planning and payment under a US contract, working with our partner team, All in Africa Safaris (U) Ltd in Kampala, who has coordinated safety logistics across Uganda, Rwanda, Kenya, and Tanzania since 2017.
Your driver-guide, who is with you throughout your safari days and has direct contact with park headquarters and local medical facilities. They’re faster and more effective than dialing a national hotline from a remote location.
You’ll have our direct US contact number for your entire trip, and local emergency numbers as a backup. We build multiple layers of contact into every itinerary specifically for this reason.
With a legitimate operator, yes. We’re a registered US business under a US contract, and our safety planning reflects direct, current experience on the ground, not a copied list from an outdated travel blog.
Yes, they serve different functions. AMREF covers the actual evacuation flight from a remote location; your travel insurance covers the medical treatment and costs afterward. You genuinely want both.
Contact your embassy directly using the numbers above. We can also help you navigate next steps if this happens during your trip with us.
Ready to start planning your private African safari? Contact All in Africa Safaris USA today for your personalized itinerary. https://allinafricasafarisusa.com