General Contract Overview

This contract governs your safari arrangements with **All in Africa Safaris USA LLC** (the booking and contracting entity) and **All in Africa Safaris (U) Ltd** (the ground operator). Please read these terms carefully as they set out our respective obligations. Note that the standards of service, medical facilities, safety, and security in safari countries (**Uganda, Rwanda, Tanzania, Kenya**) may be lower than those in your home country, and the laws of the country where services are provided apply to your holiday arrangements.

All bookings are made through the US entity, but the physical safari services are rendered by the Ugandan entity.

1. Cancellation Policy & Fee Schedule

The most important risk factor for any booking is the cancellation window. This visual guide illustrates the fee levied (as a percentage of the total tour package) based on the number of days before your arrival. **All cancellations must be advised to us in writing.**

Voluntary Cancellation Fees

The cancellation fee excludes insurance and is levied to cover losses incurred due to the inability to resell your package holiday.

**60+ Days** before arrival: **Full Refund (0% Fee)**
**59–32 Days** prior to arrival: **25%** of the total tour package
**31–15 Days** prior to arrival: **50%** of the total tour package
**14–8 Days** prior to arrival: **70%** of the total tour package
**7 Days or less** prior to arrival: **100%** of the total tour package

Cancellation by All in Africa Safaris

We reserve the right to cancel bookings for reasons beyond our control (e.g., Force Majeure) or due to failure to make full payment on time. We will not cancel less than 60 days before departure unless unavoidable. In case of cancellation, we will offer an alternative date/package or a full refund (limited to funds received by us, such as available Gorilla permit refunds).

60+ Days (0% Fee)

59–32 Days (25% Fee)

31–15 Days (50% Fee)

14–8 Days (70% Fee)

7 Days or less (100% Fee)

2. Mandatory Travel Insurance

It is a strict condition of booking with All in Africa Safaris USA LLC that every guest maintains a comprehensive travel insurance policy. At a minimum, your policy must include:

Emergency Medical Evacuation: Coverage for private air-medevac from remote safari locations to a major medical facility.
Medical Expenses: Coverage for illness or injury occurring in-country.
Trip Cancellation: To protect your investment in non-refundable costs, such as Gorilla and Chimpanzee permits.

Guests are required to provide proof of insurance prior to the start of the safari. All in Africa Safaris USA LLC reserves the right to cancel a booking without refund if proof of insurance is not provided.

Recommended Providers

For your convenience, we recommend the following specialized adventure travel insurance providers. Please note that All in Africa Safaris USA LLC does not sell insurance and is not responsible for the policies or claims handling of these third-party providers:**INCLUDED:** Accommodation, English-speaking guide, park fees, airport transfers, safari vehicle, ground transportation, gorilla/chimpanzee permits (where appropriate), boat trips, and meals as stated.

World Nomads: Excellent for active adventure and "Explorer" level coverage. worldnomads.com

Global Rescue: The gold standard for medical evacuation and field rescue in remote regions. globalrescue.com
AIG Travel Guard: A reliable choice for comprehensive "Cancel For Any Reason" (CFAR) upgrades. travelguard.com

3. Liability, Insurance, and Dangers

Our Liability

We are responsible for ensuring all components of the holiday are supplied to a reasonable standard. Our liability for complaints (excluding death, personal injury, or illness) is limited to the cost paid by the affected person for the applicable services. Liability for luggage loss/damage is compensated up to a maximum of **USD 30**, assuming you hold proper insurance.

This acceptance of responsibility is subject to the **Force Majeure** clause.

Legal Provisions

**Force Majeure:** We cannot accept liability for compensation where performance is affected by unavoidable events beyond our control, including war, riots, border closure, terrorist activity, extreme weather, disease, or mechanical problems to transport.

**Governing Law:** This contract is entered into with All in Africa Safaris USA LLC and shall be governed by and construed in accordance with the laws of the State of Utah, USA. Matters arising specifically from the physical ground operations and services provided in Africa are subject to the local laws of the Republic of Uganda.

4. Booking, Payments & Logistics

Payments and Deposits

Upon booking, you confirm agreement with these terms and must pay a commitment fee (deposit) determined by your safari consultant. This usually includes **30% of the tour cost** plus the **full price of gorilla permits**. The remaining balance must be paid before the actual start date of your safari.

**Optional Activities:** Costs for optional add-on activities, once determined, can be **added into the total price** or paid **separately**, depending on the timing and nature of the activity.

What is Included and Excluded

**INCLUDED:** Accommodation, English-speaking guide, park fees, airport transfers, safari vehicle, ground transportation, gorilla/chimpanzee permits (where appropriate), boat trips, and meals as stated.
**EXCLUDED:** Airfare to Africa, entry visa fees, gratitude, airport taxes, personal expenses (drinks, laundry), and accommodation in Kampala/Entebbe/Kigali (which covers bed and breakfast only).

5. SMS/Text Messaging Terms (10DLC)

This section provides the specific terms related to your consent for receiving text messages from **All in Africa Safaris USA LLC**.

By agreeing to receive messages from **All in Africa Safaris USA LLC**, you understand that message frequency varies, and message/data rates may apply. Reply **STOP** to opt out.

By opting in to receive SMS messages, you authorize **All in Africa Safaris USA LLC** to send automated text messages related to your booking, travel alerts, and promotional offers. Consent is not a condition of purchase.

You can manage your subscription at any time:

**STOP:** Text **STOP** to 1-801-899-6806 to cancel the SMS service.
**HELP:** Text **HELP** to 1-801-899-6806 for assistance.
**Frequency:** Message frequency varies based on your booking status or promotional cycle.

6. Legal Entities and Contact Information

All in Africa Safaris (U) Ltd (Ground Operator)

For Safari Operations, Permits, and Local Logistics.

**Address:** Sir Apollo Kaggwa Road, P.O BOX 7409, Kampala, Uganda
**Office:** +256 393 208 065
**WhatsApp:** +256 751 725 672
**Email:** info@allinafricasafarisusa.com

All in Africa Safaris USA LLC (Contracting Agent)

For Bookings, Payments, and SMS/10DLC Services.

**Address:** 11323 South Kestrel Rise Road, South Jordan, UT 84009
**Phone Number:** (888) 279-9907
**Email:** barton@allinafricasafarisusa.com

For all data privacy inquiries, please refer to our Privacy Policy or contact our designated Privacy Officer at info@allinafricasafarisusa.com